Direct assistance for calculations, app technical issues, data recovery, and bug reports.
Inquiries regarding enterprise licensing, partnerships, hardware inquiries, and general support.
We review and answer customer inquiries within 24 business hours. Critical wellsite requests are monitored continuously.
Select your application below to access specific guides, privacy policies, terms, and direct technical details.
Field-proven cased-hole engineering suite: Weakpoint Calculator (TWP envelope), Baker E-4 Setting Tool Simulator (FOM D00635984 oil level), Carta Z Depth vs. Tension drum spooling, Casing Gun correlation, and 24-Hour Hitch time tracker.
Petroleum petrophysical well log viewer with multi-track canvas, high-resolution curves (Gamma Ray, Resistivity, Sonic, Caliper), synchronized vertical depth scale, LAS (2.0/3.0), DLIS, and NTI format support, well correlation mode, and CSV export.
Warehouse inventory management, high-speed camera barcode and QR scanning, package counting, batch tagging, and offline warehouse audit tools.
Field shift planner, rotating crew rosters, overtime calculator, and operational payroll tracking tailored for rigorous work schedules.
Industrial protective coatings calculator: Wet Film Thickness (WFT), Dry Film Thickness (DFT), surface area geometry, and epoxy volume requirements.
Quick answers to common questions regarding purchases, offline use, and calculations.
All AchiraWare apps support standard Apple In-App Purchase restoration. Open the app on your device, navigate to Settings, and tap "Restore Purchases" (or tap the PRO banner and select Restore). As long as you are logged in with the same Apple ID used for the original purchase, your PRO tier will unlock immediately at zero extra charge.
No. All field applications (including The Wireline App and The Wireline Log Viewer) are engineered with an Offline-First architecture. All calculation engines (weakpoint tension, Baker hydraulics, Carta Z spooling, LAS rendering) execute 100% locally on your device processor. You can operate seamlessly in remote wellsite locations without cellular coverage.
The viewer supports standard CWLS LAS format (versions 2.0 and 3.0), Schlumberger DLIS files, and Baker Hughes NTI files. If you encounter a proprietary curve header or non-standard file encoding that fails to parse, please forward the anonymized header to support@achiraware.com for diagnostic review.
Yes, strictly confidential. AchiraWare does not harvest, collect, or transmit your well operational data, target depths, tool weights, or client names to external cloud servers. Your calculations remain stored strictly within the local offline database of your device.
Yes. While the apps include preloaded certified cables (Camesa 1-J22, Camesa 7-J46, Camesa 1-J32, Rochester) and Baker tools (#05, #10, #20), you can add custom cables directly inside the app with photos of the manufacturer spool tag. If you need a manufacturer profile pre-certified in the official library, contact our engineering team.
AchiraWare Electronics ofrece soporte técnico bilingüe y directo para toda nuestra gama de aplicaciones industriales y de ingeniería de pozo. Si tienes dudas operativas o requieres soporte con una compra, contáctanos directamente a support@achiraware.com.
En cualquiera de nuestras apps, ingresa a Settings (Ajustes) y pulsa el botón "Restore Purchases" (Restaurar Compras). La tienda de Apple verificará tu Apple ID y desbloqueará todas las funciones PRO sin ningún costo adicional.
Totalmente sí. Nuestras calculadoras operativas (Punto Débil, Taponera Baker E-4, Carta Z, Cañoneo y Visor de Registros LAS) operan 100% fuera de línea (offline). No requieren conexión a internet ni cobertura celular en el pozo.
Toda la información operativa (profundidad, peso de sarta, bitácora de corrida y reportes en PDF) se almacena localmente y de forma segura en tu dispositivo. AchiraWare no transmite ni almacena datos confidenciales de pozo en servidores externos.
Para consultas comerciales, licencias por volumen o asistencia técnica en tu idioma: support@achiraware.com.